BITRUS FAQs

What is Bitrus?
BITRUS is a crypto / crypto and crypto / fiat, Exchange platform. Within the platform you can buy and sell cryptocurrencies such as Bitcoin, Ethereum, Litec...
Wed, 28 Aug, 2019 at 10:35 AM
Where is Bitrus authorized to operate with FIAT?
FIAT money fund accounts, as well as withdrawals, are available only to those Mexican citizens who have met the account validation requirements. Later we wi...
Wed, 28 Aug, 2019 at 11:26 AM
What is the Referral Program?
Bitrus Exchange has developed an attractive Referral Program, in which all the Bitrusers who help us expand our community will be rewarded for their referen...
Wed, 28 Aug, 2019 at 11:29 AM
Not Receiving e-mails
"I’m not receiving Bitrus e-mails". Get to your personal e-mail configuration and confirm Bitrus e-mail is registered as contact and not identifie...
Wed, 28 Aug, 2019 at 11:29 AM
Change Password
Log in with your credentials. Within your account click on ACCOUNT, then on CHANGE PASSWORD. Here you have to fill in the required fields with your current ...
Tue, 29 Oct, 2019 at 12:16 PM
Verification of the Account - Account verification process
When opening a new account, you will be requested basic information and e-mail confirmation, but if you want to trade higher volumes, it is mandatory to com...
Wed, 28 Aug, 2019 at 11:33 AM
Why is it important to verificate my account?
Bitrus operates under the international compliance regulations, which is why the documents that Bitrus requests from all its customers aim to comply with th...
Wed, 28 Aug, 2019 at 11:33 AM
What are the amounts allowed to operate at the different levels of account verification?
Crypto to Crypto (Worldwide)
Wed, 28 Aug, 2019 at 11:38 AM
Account Security
What is the 2FA? Is the Two Factor Authentication (2FA) that provides additional security for account logging in, it also adds security to account configur...
Wed, 28 Aug, 2019 at 11:38 AM
Deposits
Cryptocurrencies: 1.1) How do I transfer my cryptocurrencies to Bitrus from another wallet or exchange? It is recommended that you COPY and PASTE the addr...
Wed, 28 Aug, 2019 at 11:38 AM